Terms of Service.
1. Agreement overview
These Terms of Service (“Terms”) are a legally binding agreement between First Xchange (“we”, “us” or “our”) and you (“User”, “you”). By registering, accessing or using any First Xchange service you acknowledge that you have read, understood and agreed to be bound by these Terms.
2. Eligibility
- You must be at least 18 years of age.
- You must not be a resident of any restricted jurisdiction listed in our compliance policy.
- First Xchange may deny access to users who fail KYC or AML checks.
3. Services provided
- A centralised cryptocurrency exchange for buying, selling and trading digital assets
- A payment gateway for accepting and settling cryptocurrency transactions
- Additional services such as staking, APIs and business solutions
All services are subject to applicable laws and regulatory frameworks.
4. Account registration and verification
- You must register using accurate personal details.
- First Xchange conducts KYC verification in line with applicable regulation.
- Accounts using false information or violating AML rules may be suspended or terminated.
5. User responsibilities
- Maintain the confidentiality of your account credentials.
- Use First Xchange only for lawful purposes.
- Refrain from market manipulation, fraud or illicit activity.
- Promptly report any unauthorised access or security incident.
6. Risk disclosure
Trading digital assets involves significant risk. Prices are volatile and can fluctuate widely. First Xchange does not provide investment advice and all trades are executed at your own discretion. Do not invest funds you cannot afford to lose.
7. Fees
First Xchange applies transparent fees for trading, deposits, withdrawals and merchant services. Fees are disclosed in the Fee Schedule on our website and may be updated periodically.
8. Suspension and termination
- Suspend or close accounts that violate these Terms, AML laws or regulatory directives
- Freeze assets under investigation
- Deny services to users associated with high-risk or sanctioned jurisdictions
First Xchange reserves the above rights.
9. Limitation of liability
First Xchange will not be liable for losses arising from user negligence, unauthorised access or market volatility; downtime due to maintenance or upgrades; or indirect, incidental or consequential damages. Our maximum aggregate liability is limited to the fees paid by you in the 90 days preceding the event.
10. Intellectual property
All website content, trademarks, logos, software and documentation are the exclusive property of First Xchange. You may not copy, modify or distribute them without written permission.
11. Governing law
These Terms are governed by the laws of [jurisdiction]. Disputes will be resolved in the competent courts of [city, jurisdiction].
12. Amendments
First Xchange may amend these Terms at any time. Updated versions will be published with the effective date clearly stated; continued use constitutes acceptance.